Returns Policy and Procedure:
No returns will be accepted unless they comply fully to the procedure as set out herein:
- To be eligible for the return of products for credit, all goods must be:
1.1 In their original purchase condition and packaging;
1.2 Unmarked;
1.3 Included with all product documentation; and
1.4 Returned within 14 days of invoice date.
- If goods were delivered in error, incorrectly supplied or were damaged in transit, Malalane Auto 4×4 must be notified within 24 Hours of delivery. Goods correctly supplied are not returnable under any circumstances.
- All returns should be pre-arranged with your sales person before items will be collected by Malalane Auto 4×4.
- A 20% handling fee will be charged on returns.
- No credit will be given for items delivered to the Malalane Auto 4×4 offices without prior authorization.
- Please note special orders are non-returnable.
- Please note that no goods will be accepted by our drivers without a collection form.
For any account queries please contact: sales1@4x4mal.co.za
